【工作职位】:前台客服 Receptionist (内部招聘)
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【工作地区】:North York
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4 L& P% _6 j1 D) e* i# v! V【工作时间】:Monday– Friday 9:00am – 5:30pm
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【工资范围】:根据经验面议
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' l! ?& t# _$ w3 k/ e: x/ P3 u【语言要求】:英语流利,国语流利' _/ ~1 {5 ~ M% `
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【职位职责】:
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• Greet andregister for customers in Reception
+ R& S* ]' W$ X- n$ y( t* p) Z; q2 J5 t• Answerphone calls, WeChat or email enquiries
2 ]6 C: F% b- D# @. u• Maintainthe cleanliness and tidiness in Reception Area and common areas
p/ R' `0 p& @3 v• PrepareOffice Notices when necessary
0 [7 I( k% M9 a) ]% Z a- J•Responsible for office supplies procurement # w' X" F) _. |7 u3 D/ h A
• Provideassistance for technical issues related to Customer Service phones
9 A7 j9 C! h# N7 d2 W: L) _• Conductcustomer satisfaction survey s • Addresscustomer enquiries and resolve customer complaints.
4 `' u8 |- |+ u. v5 ], [7 M/ ^• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services. " s3 \+ u1 K+ K+ N. Q& q, q
• Advise oncompany information.
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9 i; p% A0 B8 j1 _3 S9 n【职位要求】:6 v4 H# r4 i m' Z0 N) b2 ]
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• Collegeor Degree holder in any discipline. : ^# q( a6 `" a$ W$ F+ G8 s
• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions . W2 b1 S5 p/ z: h
• Abilityto adapt to and manage frequently changing priorities / m C) {$ ?% d
• Customerservice orientation, be approachable.
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•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented. " Z# \5 X2 g( o! C$ `
• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity 1 c: A j0 n( w% L% n \2 L
• Self-motivated and challenge status quofor continuous improvement
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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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" I# a% j5 U9 _8 E8 n, o t欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。 有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。
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联系我们: 电话: 647-567-2388 Sophie 微信: S2humanResources 地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.) 0 p% }& f2 ?& d" D4 Z
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